Q : When will I receive my ticket comfirmation ?
A .Tickets will be sent by electronic mail. You will use the email sent to you as your ticket to present at the counter. The payment system in Thailand can take several hours to clear due to Internet conditions. You should receive your confirmation within 24 hours. If you do not receive the confirmation within 24 hours, please contact us here.
Q : Where do I take the boat ?
A .Go to check in point which departure pier
Q : How do I board my boat ?
A .Please print your confirmation ticket and bring it with you. Once you arrive at your pier, please locate the personnel of the boat on which you are traveling. Show the staff your confirmation and they will give you a sticker, and/or boarding pass. They will also point you to your boat, which will also have staff to help you transfer your luggage on board. In Phuket, the staff will be sitting at booths in front of the boat loading area. Elsewhere, the staff will be near the boats usually wearing boat uniforms.
Q : Can we purchase our tickets at the pier ?
A .Yes,you can.But not sure availabel seat.If you reservation Hotel ready booking ticket for availabel seat it better.